General Documentation
Find troubleshooting guides, FAQs, and essential information about your Meter network.Browse by Category
Troubleshooting
Step-by-step guides to diagnose and resolve common issues
FAQ
Answers to frequently asked questions about Meter
Common Troubleshooting Topics
Connectivity Issues
Resolve connection problems
Firewall Requirements
Required ports and domains
Speed Test
Test your network performance
Frequently Asked Questions
What is the Meter Controller?
What is the Meter Controller?
Learn about the Meter Controller and how it manages your network infrastructure. Read more
How does the Network Operating System work?
How does the Network Operating System work?
Understand Meter’s NOS and how it powers your network. Read more
What should I do if my ISP has an outage?
What should I do if my ISP has an outage?
Learn about LTE failover and maintaining connectivity during ISP outages. Read more
How do I configure WireGuard?
How do I configure WireGuard?
Set up secure WireGuard VPN connections. Read more
Diagnostic Tools
Having issues? These tools can help you gather important information:- HAR File Collection - Capture browser network activity for support
- Speed Test - Test your network throughput
- Connectivity Troubleshooting - Diagnose connection issues
Need Help?
Contact Support
Can’t find what you’re looking for? Our support team is here to help.