General
Overview
FAQs
Can I use LTE on the Meter Controller if my ISP goes down?
Configuring WireGuard for Windows
How Meter Uses LTE Connection to Maintain Connectivity During ISP Outage
Network Operating System (NOS) | Overview and Release Notes
Welcome to Meter Support
What is my ISP throughput?
Troubleshooting
Firewall Requirements for the Meter Cloud
How to Gather a HAR file from a Browser
The Meter Speed Test
Troubleshooting
Connectivity for MacOS Devices
Open a support ticketSubmit a request through Meter Dashboard
Welcome to Meter Support

When to contact Meter Support?

Meter Support is the best contact for anything regarding Meter after the go-live of your network.

Meter Support can be contacted at support@meter.com or by using the Support form built into the Meter Dashboard. This is found on the bottom left-hand side of the screen:

Support form step 1

Support form step 2

Commonly asked questions

Add users to the Dashboard

Manage user access and permissions for your Dashboard

Setup SSO login

Configure Single Sign-On for your organization

Set up Alerts

Configure notifications for network events

Create or edit an SSID

Manage your wireless network configurations

Create a new VLAN

Segment your network with VLANs

Edit switch ports

Configure port settings on your switches

Enable DNS Security

Protect your network with DNS filtering

Set up a Client VPN

Enable secure remote access to your network

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What is my ISP throughput?
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