Skip to main content

​
Who can access this feature?

  • Partner
  • Company/Network Admins with write and read access
  • Meter Support

​
Overview

The switch Insights page provides more granular information about switch port rates, errors, drops, and types of traffic being seen on the port. To view the switch Insights page, click Hardware > Switches and click the desired switch.
Select a switch
The Insights page will then be displayed.
Switch insights page
The top-right-hand side of the page contains time and port filters. Individual charts can also be filtered by port by clicking the port number at the bottom of the chart.

​
Data representation

It is not feasible to send all real-time data to the Dashboard as this would be incredibly resource-intensive. Instead, averages are used depending on your selected time filter:
Time filterData interval
Up to 24 hours5-minute intervals
24 hours to 30 days30-minute intervals
30 days+1-hour intervals
You may notice data appear to change after selecting different time windows as averages will change for different intervals.

​
Example

Here is a look at port 7 on a switch, with a 24-hour time filter:
Switch port traffic with 24-hour filter
This chart can be read as “between 10:35 and 10:40 AM, the average total received rate was 57 Mbps”. Now take a look at this same port with a zoomed out 7-day time filter:
Switch port traffic with 7-day filter
Taking a look at the same spike, this is read as “between 10:00 and 10:30 AM the average total received rate was 14 Mbps”. The rate appears to be much lower since it is now an average of the past 30 minutes, instead of the past 5 minutes.

​
Available metrics

All of the charts on this page use the same type of averaging system. On the Insights page you will find:
MetricDescription
Total received rateThe rate of data received by a port (downloaded)
Total transmitted rateThe rate of data transmitted by a port (uploaded)
Receive error rateThe number of packets that encountered errors being received in packets per second (PPS)
Transmit error rateThe number of packets that encountered errors being transmitted in packets per second (PPS)
Receive broadcast rateThe number of broadcast packets in PPS being received on a port
Transmit broadcast rateThe number of broadcast packets in PPS being transmitted on a port
Receive multicast rateThe number of multicast packets in PPS being received on a port
Transmit multicast rateThe number of multicast packets in PPS being transmitted on a port

​
Need help?

If you run into any issues or have questions, please reach out to our Support Engineering team by opening a ticket via the Dashboard: https://dashboard.meter.com/support
Last updated by Meter Support Engineering on 01/23/2026