Depending on the configured Wide Area Network (WAN) settings, it may be beneficial to manually failover to a backup Internet Service Provider (ISP) connection. Some cases may be:

1. The primary connection is unstable, causing continuous disruptive failovers and failbacks.
2. The primary connection is degraded, but has not reached the configured threshold to failover.
3. The network is using first-active WAN settings (see Firewalls > WAN Configuration).

This can be done by changing the 'uplink priority' values on the WAN ports.

Understanding The Correct Priority

When no uplink priorities are set (the default), the lowest numbered port will have priority. Setting the uplink priority to '0' on any port will make that port the active ISP connection.

If uplink priorities are set on every WAN port, the lowest uplink priority will become the active ISP connection.

Steps to Manually Failover

1. In the Dashboard, navigate to Hardware > Firewalls and click on the currently active firewall.
2. Click on the 'Ports' tab.
3. Identify the WAN ports. These are denoted with the Uplink symbol. The ports will also typically be labeled with the ISP connection name if installed by Meter.
4. Click on the ISP connection you would like to failover to and then click 'Edit'.
5. Set the uplink priority, then click 'Save'.

If you have questions or need assistance, please don't hesitate to reach out to Meter Support.