Overview
The wireless DHCP failure alert triggers when wireless clients repeatedly fail to obtain IP addresses from the DHCP server. This may indicate DHCP server issues, network configuration problems, or DHCP pool exhaustion.Prerequisites
- Dashboard access with Admin or Network Admin permissions
- Alert receivers configured
Configuring the alert
Configuration fields
| Field | Required | Description |
|---|---|---|
| Enabled | Yes | Toggle to activate or deactivate the alert (default: on) |
| Label | No | Custom name for this alert instance |
| Description | No | Additional notes about this alert |
| Alert type | Yes | Select “Wireless DHCP Failure” |
| Threshold | Yes | Number of DHCP failures that triggers the alert (default: 3) |
| Receiver | Yes | Select from configured receivers |
| Company wide | Yes | Apply to all networks or select specific networks |
| Excluded networks | No | Networks to exclude when Company wide is enabled |
Webhook event
This alert corresponds to theALERT_WIRELESS_DHCP_FAILURE webhook event. See Wireless DHCP failure webhook payload for integration details.
What to do when you receive this alert
- Check DHCP pool utilization under Network-wide > VLANs
- Verify the VLAN associated with the SSID has DHCP enabled
- Check for IP conflicts or exhausted DHCP pools
- Review firewall logs for blocked DHCP traffic
- Contact Meter Support if the issue persists
Related resources
Need help?
If you run into any issues or have questions, please reach out to our Support Engineering team by opening a ticket via the Dashboard: https://dashboard.meter.com/supportLast updated by Meter Support Engineering on 01/23/2026