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Overview

The device boot alert triggers when a Meter device completes its boot sequence and comes online. This can indicate a device restart due to a power cycle, firmware update, or unexpected reboot.

Prerequisites

Configuring the alert

Device Boot alert configuration

Configuration fields

FieldRequiredDescription
EnabledYesToggle to activate or deactivate the alert (default: on)
LabelNoCustom name for this alert instance
DescriptionNoAdditional notes about this alert
Alert typeYesSelect “Device Boot”
Device typesYesSelect which device types trigger the alert
ReceiverYesSelect from configured receivers
Company wideYesApply to all networks or select specific networks
Excluded networksNoNetworks to exclude when Company wide is enabled

Device types options

  • Access Point
  • Cellular Gateway
  • Firewall
  • Power Distribution Unit
  • Switch

Webhook event

This alert corresponds to the ALERT_DEVICE_BOOT webhook event. See Device boot webhook payload for integration details.

What to do when you receive this alert

Device boot alerts are often expected after maintenance windows or NOS upgrades. If you receive unexpected boot alerts:
  1. Check if a firmware upgrade was recently scheduled
  2. Review power stability at the site
  3. Check for any related alerts (device offline, WAN down)
If devices are rebooting unexpectedly, contact Meter Support.

Need help?

If you run into any issues or have questions, please reach out to our Support Engineering team by opening a ticket via the Dashboard: https://dashboard.meter.com/support
Last updated by Meter Support Engineering on 01/23/2026