Overview
The captive portal access alert triggers when a user successfully authenticates through a configured captive portal. This can be useful for tracking guest network usage and monitoring access patterns.Prerequisites
- Dashboard access with Admin or Network Admin permissions
- Alert receivers configured
- Captive portal configured
Configuring the alert
Configuration fields
| Field | Required | Description |
|---|---|---|
| Enabled | Yes | Toggle to activate or deactivate the alert (default: on) |
| Label | No | Custom name for this alert instance |
| Description | No | Additional notes about this alert |
| Alert type | Yes | Select “Captive Portal Access” |
| Receiver | Yes | Select from configured receivers |
| Company wide | Yes | Apply to all networks or select specific networks |
| Excluded networks | No | Networks to exclude when Company wide is enabled |
Webhook event
This alert corresponds to theALERT_CAPTIVE_PORTAL_CLIENT_AUTHORIZED webhook event. See Captive portal access webhook payload for integration details.
What to do when you receive this alert
This is an informational alert. No action is required unless you notice unexpected access patterns.Need help?
If you run into any issues or have questions, please reach out to our Support Engineering team by opening a ticket via the Dashboard: https://dashboard.meter.com/supportLast updated by Meter Support Engineering on 01/23/2026