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Who can access this feature?

  • Partner
  • Company/Network Admins with write and read access
  • Meter Support

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Access Point Neighbors Page

The Neighbors page shows other networks from the perspective of the selected AP. This page can show potentially interfering networks in the vicinity.  To view the insights page of an access point, log into the Meter Dashboard and navigate to Hardware > Access Points > [Click the Name of an access point].  Clean Shot2025 10 08at10 41 33@2x Pn The Neighbors page will show the following: Clean Shot2025 10 08at13 19 26@2x Pn
  • Filters - By default, these include filtering by Self broadcasted BSSIDs or Meter broadcasted BSSIDs.
  • Total BSSIDs - Counts all BSSIDs including ones from Meter APs.
  • Meter BSSIDs - Only includes BSSIDs from Meter APs
  • Busiest Channel - Shows the channel with the most BSSIDs observed.
  • BSSID Information - Each row is for a BSSID. A BSSID (Basic Service Set Identifier) is a unique, MAC address for each network and radio combination that an AP broadcasts. The BSSIDs show the following information in the columns:
  • Radio - The radio used to scan for the BSSID (2.4/5 GHz, or Scanning)
  • SSID - The SSID broadcasting for this BSSID
  • BSSID - The unique BSSID MAC address
  • Broadcasting Device - Which AP in the network is broadcasting this BSSID
  • Band - The band of the BSSID
  • Channel - The channel used by the BSSID
  • Channel Width - The channel width of the BSSID
  • dBm - The BSSID power level seen by the AP
    • Low - < -85 dBm
    • Medium -85 dBm - - 75 dBm  
    • High (Red) - > -75 dBm
  • Observed at - The most recent timestamp the AP observed the BSSID
The totals below Total BSSIDs, Meter BSSIDs, and Busiest channel show BSSID counts without filters applied.

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What to look for in the Neighbors page

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Potential Interference

BSSIDs on the same channel as the AP with higher signal strength can cause interference for clients on that AP. Meter defines higher signal strength as above -75 dBm or the red color.  If you have any questions about Access Points or need further assistance, feel free to contact Meter Support at support@meter.com or submit a ticket on the Meter Dashboard.
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