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Who can access this feature?

  • Partner
  • Company/Network Admins with write and read access
  • Meter Support
The Switch’s insights page provides more granular information about a switch port’s rates, errors, drops, and types of traffic being seen on the port. To view the Switch’s insights page click on Hardware > Switches > (click the desired switch.
Switch insights page overview
The insights page will then be displayed.
Switch insights page detailed view
The top-right-hand side of the page contains time and port filters. Individual charts can also be filtered by port simply by clicking the port number at the bottom of the chart.

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A note on data representation

Unfortunately, it is not feasible to send all real-time data to the Dashboard as this would be incredibly resource-intensive. Instead, averages are used depending on your selected time filter. Up to 24 hours, data is represented in 5-minute intervals. The data point will contain the average of the last 5 minutes. After 24 hours the interval increases to 30 minutes. At 30 days, the interval increases to 1 hour. You may notice data appear to change after selecting different time windows as averages will change for different intervals. As an example here is a look at port 7 on a switch, with a 24-hour time filter:
Switch port traffic data with 24-hour filter
This chart can be read as “between 10:35 and 10:40 AM, the average total received rate was 57mbps”. Let’s now take a look at this same port with a zoomed out 7-day time filter:
Switch port traffic data with 7-day filter
Taking a look at the same spike, this is read as “between 10:00 and 10:30 AM the average total received rate was 14mbps”. The rate appears to be much lower since it is now an average of the past 30 minutes, instead of the past 5 minutes. All of the charts on this page use the same type of averaging system. On the Insights page you will find - Total received rate - The rate of data received by a port (downloaded). Total transmitted rate - The rate of data transmitted by a port (uploaded). Receive error rate - The number of packets that encountered errors being received in packets per second (PPS). Transmit error rate - The number of packets that encountered errors being transmitted in packets per second (PPS). Receive broadcast rate - The number of broadcast packets in PPS being received on a port. Transmit broadcast rate - The number of broadcast packets in PPS being transmitted on a port. Receive multicast rate - The number of multicast packets in PPS being received on a port. Transmit multicast rate - The number of multicast packets in PPS being transmitted on a port. If you have any questions about the Switches or need further assistance, feel free to contact Meter Support at support@meter.com or submit a ticket on the Meter Dashboard
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