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Who can Modify this Feature?

  • Partners
  • Company Admins
  • Meter Support

Meter Alerts

Meter Dashboard allows users to configure and opt-in to receive email alerts for their network(s).

How to Set Up Alerts?

  1. Log into the Dashboard https://dashboard.meter.com/
  2. Navigate to Settings > Integrations > Add receiver
    1. The receiver will be an individual or a team to receive the alerts
    2. You can group receivers either geographically for each of your locations if you have multiple locations. Or by a team
Add receiver configuration
  1. For the receiver, you can set it up for individuals or groups to receive notifications.
    1. Label: assign a unique, recognizable label
    2. Email addresses: add email addresses for all individuals you would like to receive the alerts; one email address per line
Receiver configuration interface
  1. Once the receiver(s) are set up, you can add an alert for various triggers such as WAN degradation, WAN Status Change, WAN Down, or WAN Up
  2. Click on Notifications > Add Alert. Clean Shot2025 10 09at09 23 41@2x Pn
    • Enabled - it will be toggled on by default. Once the alert is created, it can be deactivated by toggling off.
    • Trigger - select the type of trigger for the alert
    • Receiver - select the receiver you configured previously
Alert configuration interfaceAlert configuration interface
Note - alerts marked with β (Beta) are currently in the testing phase and may be subject to changes or improvements
If you have multiple locations, you can set up the alerts for each location from Notification > Drop-down menu on the top.
Email alert example for ISP Degradation
Example of an email alert for ISP Degradation
Alert configuration

Additional Articles on Alerts

  • WAN Down
  • WAN up
  • Meter Device offline (PDU/Switch/AP/SA)
  • ISP Outage
  • IP Conflict
  • WAN Status Change
  • WAN Degradation
  • AP Client Count
  • AP Link Speed
If you have any questions about the Alerts or need further assistance, feel free to contact Meter Support at support@meter.com or submit a ticket at meter.com/support.
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